Don't read about the AI.
Run a call through it.
Answer the phone as if you ran the business. Make a few choices, and watch all six AI features on our hosted phone system do their job in real time — you'll finish holding the summary and sentiment score you just generated. About 30 seconds. Nothing to install.
The phone's ringing. What do you do?
This is an interactive demo — turn on JavaScript to run a live call. Either way, all six AI features are explained in plain English just below.
A fictional call on sample data — the names, numbers and documents are made up. Nothing here dials out or leaves your browser.
Everything you just triggered — spelled out.
Prefer to just read it? Here's each AI feature and what it does for you, no jargon.
AI Receptionist
Answers in plain speech, understands what the caller needs, and routes them — 24/7, in many languages, screening out spam.
Call Screening & Assistant
Tells you who's calling and why before you pick up, so you take the calls worth taking or hand them off.
Live Transcription
Writes down every call and voicemail as it happens — both speakers, timestamped, searchable later.
Knowledge-Base Agent
Answers questions from your own documents — price lists, policies, help docs — and cites where the answer came from.
Call Summary
Turns the call into a short summary and a follow-up list the moment it ends, filed against the customer's record.
Sentiment Analysis
Scores how each call felt and rolls it up by person, team, or queue, so you can spot the ones going sideways.
The honest part: what it takes to run.
These features are genuinely useful — and they're an add-on with real requirements. No surprises.
Want AI across calls and email, on the whole customer record? That's Vox CRM.
It's a usage-based add-on
AI runs on usage-based computing, so AI features may carry additional fees — you pay for what the AI processes. Anything you switch on shows up in your quote first, itemized, like every other line.
It needs the right setup
The AI toolkit needs a current edition of the platform, and calls through it have practical limits. We check your system fits before anything gets switched on.
Your data stays your call
Transcripts and summaries live in your own phone system, and you choose what gets recorded and transcribed.
We'll tell you which of these actually earn their keep.
We've run voice networks since 2003. We'll walk your team through the AI features honestly — which ones fit a business your size, what they'll cost, and what to leave off — then set them up and itemize every line before you say yes.
The demo above is an illustration of how the AI features behave — names, calls, numbers and documents in it are fictional examples. Feature availability, call limits and pricing are set by the platform vendor and change over time; we confirm the current specifics for your system in your quote.