Every call and email, read, understood, remembered.
Vox CRM's AI listens so your notes don't have to. Calls from your phone system come back transcribed with who said what, summarized in two sentences, scored for sentiment, and mined for action items. Emails land on the same record — with the reply already drafted.
Works with recordings from your Vox Tandem phone system — and because the PBX records each side of the call on its own channel, the transcript knows your voice from the customer's.
"…we're opening the second location in March, and the current system can't—"
"—we can bridge both offices on one number. Let me price the cordless option too."
Expanding to a second location in March; current system can't span sites. Wants bridging and cordless pricing before the 15th.
customer did the talking — good sign
- Quote two-site bridging
- Price cordless handsets
- Follow up before the 15th
Your best note-taker never gets tired.
Transcripts that know who spoke
Speaker-separated transcription — your team on one channel, the customer on the other — so "I'll send that Friday" is never ambiguous.
Two-sentence summaries
Every call condensed to what mattered, with topics tagged — skim a week of conversations in a coffee break.
Sentiment, over time
Not just "positive or negative" — a timeline of how the call moved, plus the key moments and questions worth replaying.
Action items & next steps
Commitments made on the call become a checklist on the record — extracted, not remembered.
Replies, pre-drafted
For email and ticket threads, the AI reads the whole conversation and drafts the response — you edit and send, in your voice.
Ask your data anything
"Which deals went quiet after a negative call?" Plain-English questions, answered from your own records — plus a daily digest.
Deal and lead scores stay explainable by design — computed from named, auditable factors you can read, never from model vibes. The AI narrates; the math decides.
The system underneath the smarts.
Pipeline, tickets, quotes, campaigns, dashboards — the real product, shown in a demo workspace.
Pricing: coming soon.
We're finishing the plans the same way we price everything else — flat, itemized, and in plain English. Early-access customers get in before the ink dries and help shape it.
Get on the early-access listHear what your calls have been telling you.
Bring one recorded call and fifteen minutes — we'll show you the transcript, the summary, and the action items you didn't write down.