Texting back is built in. Texting for growth gets a whole platform.
Everyday conversation — "it's ready," "see you at 2" — comes with your Hosted Phone system, from the number customers already know. And for marketing and outreach at scale, we're launching Vox Tandem SMS: campaigns, automations, and compliance that proves itself.
Texting from business numbers requires 10DLC registration — the carrier vetting that keeps messages out of spam filters. Both lanes handle it for you, and our guides explain the whole thing.
Spring tune-up slots open next week, {{first_name}} — reply YES and we'll hold yours.
{{first_name}}, the March schedule just opened. Want your usual slot?
Conversation, from the number they already know.
- Send and receive from your main business number
- Answer from the desktop app or the mobile app
- Messages route to queues so nothing slips between shifts
- Personal cells stay personal
- Photos both ways with MMS
Appointment reminders, "it's ready for pickup," quick answers — the texting your front desk does all day, part of the phone system.
Vox Tandem SMS: outreach that earns its keep.
- Bulk campaigns with scheduling and recurring sends
- A/B test two messages — the winner is picked by real clicks
- Lists, colored tags, and rule-based segments that update themselves
- Drip sequences and text-in keywords with auto-replies
- A two-way inbox for the replies your campaigns spark
Built for marketing, promotions, and customer outreach — with its own dashboard, its own numbers, and its own guardrails.
Everything between "we should text customers" and doing it well.
AI writes the first draft
Give it a one-line brief and "Write with AI" drafts the message — tuned to fit one SMS segment, in your voice, ready to edit.
Grow the list everywhere
Hosted signup pages, embeddable forms, QR codes for the counter, and click-to-text links that open a customer's messaging app with the keyword pre-filled.
Surveys by text
Multi-question SMS surveys — multiple choice, ratings, free response — with branching that adapts to each answer.
Templates & personalization
Reusable templates with merge tags — {{first_name}} and your own custom fields — so bulk never reads like bulk.
MMS that just works
A media library for images, automatically sized to carrier limits — no mysteriously broken picture messages.
Proof it paid off
Delivery and click analytics per campaign, plus revenue attribution: report conversions and see ROI campaign by campaign — not one blended number.
Compliance that can prove itself.
Texting law isn't a vibe — under the TCPA you must be able to prove a number said yes. The platform records how every contact joined: express opt-ins snapshot the exact form wording and IP address the day they signed up, keyword opt-ins are logged, and imported lists are honestly labeled as your assertion, not the platform's evidence.
STOP and HELP handling is always on and can't be disabled. Quiet hours keep sends inside TCPA windows. And every action lands in an audit log.
10DLC registration, pre-checked
The built-in registration wizard walks brand → campaign → numbers, and validates your submission against every documented rejection reason before it goes to the registry — because a rejection costs a non-refundable fee and days of waiting.
The homework, if you want it: what 10DLC is · the steps · the checklist
Platform pricing: coming soon.
Conversational texting ships with Hosted Phone today. Vox Tandem SMS plans are being finalized — flat, itemized, in plain English, like everything else we sell. Early-access customers get in first.
Get on the early-access listPut texting to work.
Tell us whether you need conversation, campaigns, or both — we'll set up the right lane and run the 10DLC registration for you.