Business phone service in the Lehigh Valley, PA.
Vox Tandem serves businesses in all 50 states — but the Lehigh Valley is home. We've run voice networks from Macungie since 2003, which means Allentown, Bethlehem, Easton, and Emmaus-area businesses get something rare in telecom: a carrier whose support team drives the same roads you do.
What "local" actually buys you.
Most phone companies serve the Lehigh Valley from a call center three time zones away. Ours answers twenty minutes down Route 222. We design your setup with you before install day, ship phones pre-configured, and when something needs hands, the hands are nearby. Customers thank actual people in their testimonials, because the person who set up your system is the person who picks up.
And because we're a nationwide carrier underneath, your Valley business isn't boxed in: a second location in another state joins the same system, the same bill, the same support number.
twenty minutes down Route 222 — not a call center three time zones away
We evaluated many vendors and Vox Tandem stood out above the rest. The system designed by John meets our needs and exceeds our expectations; all at a reasonable price that is lower than what we were paying for our old "traditional" phone system. Our system has been 100% reliable.
When the hometown ambulance corps trusts you with their phone lines, the bar stays high for everyone else's.
How the switch actually goes.
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We design it with you
A call before anything is ordered: how calls should route, who answers what, which of your existing numbers come along. All of them can.
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Your IT people meet ours
We work with your MSP or IT team on the network and firewall, so install day is not the first time anyone looks at the switch in the closet.
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Phones arrive ready
Handsets ship pre-configured. We coordinate the port and install dates with your current carrier so nothing rings busy in between.
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Then we keep it running
Adding employees, changing routing, moving hours around a holiday — you ask, we do it. That is the part a call center three time zones away cannot sell you.
Four products. One local team.
John has been 100% reliable from day one — always responsive, easy to reach, and just gets things done. You never have to follow up or wonder if something's in motion. Vox Tandem has truly been a trusted partner for Exalt Health, and we look forward to opening future rehab hospitals with the continued support of their team.
We use Vox Tandem both in-house and we resell the systems to our clients. Vox Tandem's hosted solutions have come through and saved our clients when power goes out or the internet goes down at their location. The features come all included and do not nickel and dime us. John and Nate know their system and the industry hands down and have always come through in a pinch.
The desk you are actually calling.
One number reaches the people who run the network, in Macungie, PA. Customers get emergency support around the clock — because a phone company whose own phone rings out has no business selling you one.
- Phone 610-400-0210
- Email sales@voxtandem.com
- Mail PO Box 399
Macungie, PA 18062
Neighbors first. Nationwide always.
Tell us about your team — Valley or otherwise — and we'll map out the switch with an itemized quote the same day.